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We know that families provide important support to children when they are not feeling well. You know which 2 people can best support your child during his/her stay at Children’s. This might be the mom and dad, a grandma and aunt, or a parent and friend. You know your family best. You decide which 2 adults will get a Superhero Family Pass.  

People wearing this pass are not “visitors”. They are important members of your child’s health care team. When you are wearing this pass, you will not have to stop at the desk for a daily pass. Security and the rest of our staff will know that you are a “Superhero Family”. You can go right in to your child’s room.

You are welcome to come 24 hours a day, every day, we have room for one parent to sleep in their child’s room overnight. Other sleeping space is available in the Family Rooms on the 4th, 5th and 6th floors. Other people, while still welcome, will be asked to visit your child between 8 am and 8 pm. Two visitors are welcome at a time.

In the NICU and ICU visiting hours are between the hours of 8 am and 7 pm. Parents and visitors are welcome in the family center at all times. Up to two people are welcome to be in the child’s room at the same time.

Visits in the Pediatric Intensive Care Unit (PICU)
Children in the PICU are very sick, therefore visiting is different here. Only two people – including parents – may visit at one time. Siblings at least two years old may visit; talk with your child’s nurse and child life specialist to arrange this. This rule protects both the patients and their younger visitors. Parents and visitors may also be asked to step out during special procedures and emergencies. All visitors (including parents) must stop in the Hospitality Center before entering the PICU. Please use the phone to dial into the unit to identify yourself and your relationship to the patient. You will then be told when you are able to enter the unit.

Visits in the Neonatal Intensive Care Unit (NICU)
Visits are allowed in the Neonatal Intensive Care Unit (NICU) all day. Parents and visitors may be asked to step out of the NICU during special procedures and

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