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Family FAQs

About the Hospital and Staff
About Children's Hospital of Michigan
Smoke-free campus
Where is the gift shop?
Where can I get cash?
Where is Medical Records?
Where is the chapel?
What if I have a complaint or concern?
Where should I park?
Who are all the people who work here?
What if I have a medical ethics question?
What is a teaching hospital?


About Helping Your Child
How do I make my child’s stay easier?
How do I ease my child’s fears?
How do children usually feel about being in the hospital?
What should I do during my child’s hospital stay?
What should I bring for my child?
What should I leave at home?
What if my child is in pain?
What about my child’s schoolwork?
What is the Patient Bill of Rights?


About Family
What is family-centered care?
Can I stay overnight?
Where can family members take a shower?
Where can parents and siblings find reading material?
Where should family wait during surgery?
Who can visit a patient in the Intensive Care Unit?
What should family members and caregivers do during a patient’s stay?
Where can I do laundry?
How do I make a phone call?



About Play and Entertainment
Can patients play?
Where can a patient’s siblings play?
Can my child and I access the Internet?
What’s on TV?
What do patients eat?
What do visitors and caregivers eat?
Where can I find low-cost lodging?


About Visitors

Can I stay overnight?
Where should visitors park?
Can my child receive gifts?
Where is the gift shop?
Who can visit a child?
Who can visit a patient in the Intensive Care Units?



About Health and Safety

How can I prevent the spread of germs?
What is “isolation"?
What are “universal precautions"?
Is smoking permitted at the hospital?
Are licensed weapons permitted in the hospital?


About Going Home

When can my child go home?
What does a child need to go home?
Who can take a child home?
What if my child needs home care?
When do we get a bill?
What if I have questions about my bill?
Where can I get prescriptions filled?



Volunteer Services

About volunteering at Children's Hospital of Michigan
Qualifications
How to Become a Volunteer
Orientation Dates
Opportunities
Forms
Contact Information
Group Volunteer Projects
Arrange a Tour

Family Information Guide



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